At Dhanvantari Trust, we deeply value the generosity and support of our donors. As a nonprofit organization, we strive to maintain the highest standards of transparency and accountability in all aspects of our operations, including the handling of donations.
1. Donations Are Non-Refundable
All donations made to Dhanvantari Trust are final and non-refundable. Once a donation is processed, it cannot be cancelled or returned, whether made online, offline, or through third-party fundraising platforms.
2. Errors in Donation Amount
If you believe that an error has occurred in your donation transaction (such as a duplicate donation or incorrect amount), please contact us within 7 days of the transaction. We will review the case and may issue a refund at our sole discretion after verifying the details.
3. Unauthorized Transactions
If you suspect your card or bank account was used to make a donation fraudulently or without authorization, please inform your bank immediately and notify us at latha.k.k.1226@gmail.com. We will cooperate with relevant authorities and financial institutions in resolving the issue.
4. Refund Process
If a refund is approved:
- It will be processed to the original method of payment within 7–10 business days.
- Any transaction or processing fees incurred during donation may not be refunded.
5. Contact Us for Refund Queries
For any refund-related inquiries or concerns, please contact us with the following details:
- Full name of the donor
- Transaction date and amount
- Mode of donation (online/offline)
- Reason for requesting a refund
Contact Information
Dhanvantari Trust
2-14-66, Mailapur Base Road,
Near Hanuman Temple, Kotgarwada,
Yadgir, Karnataka – 585201
📧 Email: latha.k.k.1226@gmail.com